Policy
Shipping Policy
Thank you for shopping with TROOPZ. Below is our shipping policy outlining how orders are processed and delivered.
Effective Date: April 28, 2026
1. Order Processing
- Orders are processed within 2–5 business days
- Orders are not processed on weekends or holidays
- You will receive a confirmation email after placing your order
2. Shipping Times
Estimated delivery times:
- United States: 3–7 business days after shipping
- International: 7–21 business days (varies by location)
Shipping times may vary depending on demand, location, and carrier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
5. Delays
TROOPZ is not responsible for shipping delays caused by:
- Carrier issues (USPS, UPS, etc.)
- Weather conditions
- Incorrect shipping information provided by the customer
6. Lost or Stolen Packages
TROOPZ is not responsible for lost or stolen packages once marked as delivered.
If your package is missing, please contact the shipping carrier directly.
7. Incorrect Address
If you provide an incorrect address:
- We are not responsible for delivery issues
- Additional shipping fees may apply for reshipment
8. Contact
For shipping-related inquiries, contact troopzsoulja@gmail.com
